Terms
Terms for booking and cancellation when doing business with SapaTravel.com
Terms and Conditions (Booking/Reservation/Payment Policy)
If a booking is made more than 90 days of departure date, a 30% non-refundable deposit must be made within 3 days after receiving confirmation. Full fare payment must be made at least 15 days before departure.
If a booking is made less than 90 days but more than 30 days of departure date, a 50% non-refundable deposit must be made within 3 days after receiving confirmation. Full fare payment must be made at least 7 days before departure.
If a booking is made less than 30 days of departure date, full fare payment must be made within 24 hours after receiving confirmation.
Cancellation Policy
Confirmed bookings must be cancelled in writing (email) only and this will only be effective once the written cancellation is confirmed by Sapa Travel.
Booking amendments must be submit in writing and will only be effective once confirmed by Sapa Travel.
For cancellations of bookings, the following charges apply.
- Before 31 days 30%
- 7 to 30 days 40%
- Less than 7 days 100%
If deposit and final payment are not made based to the due dates mentioned in the confirmation or upon our payment reminders Sapa Travel reserves the right to release the booking without any claims for compensation
